by amy | Aug 11, 2015 |
Disco Giggle – Comedy Discovery Service My Involvement UX – Research, Personas, User Flows, Wireframes, Prototype Live Prototype http://discogiggle.com/theprototype/ The Problem It is hard for comedy fans to discover comedians or find gigs to go to. The Solution DiscoGiggle is a comedy discovery site. Users can follow comedians to find when they are performing, search for gigs to go to, and see recommendations of comedians and gigs, based on their preferences and likes. The project I have worked on user research, persona creation, user goals and task analysis, user flows, wireframes, prototype and usability testing. The site itself is still in development. Research I interviewed audience members at comedy clubs and found that none of them had a solid method of finding gigs to go to. I listened to what problems and pain points they had, as well as their goals and needs for an ideal experience. I created this board and affinity mapped the issues into similar categories and labelled them. I then performed a second affinity map, to separate out different types of users. Some people I interviewed had been more knowledgeable about comedy, while others had been more casually interested. I also added some of the comedians that people had mentioned they liked, for some cultural context. Personas I created two personas, Comedy Enthusiast and Casual Fan. Goals and User Flows I thought about what goals my users would want to achieve. People had said they wanted to feel more “in the loop” with comedy, and get recommendations from a service that knows what they like. After establishing some user goals, I sketched out some...
by amy | Mar 11, 2015 |
Brilliant Basics My Involvement UX – Experience Map Client Brilliant Basics About the Project Brilliant Basics design agency wanted to create a client management software which would take care of client relationships through five stages – Attract, Build, Capture, Develop and Engage. I was asked to help create a map to help visualise a user’s experience through these five stages. First I discussed the project with Brilliant Basics over the phone, taking lots of notes. Next I collated my notes into one page of information Then I organised the information on post it notes. This helped me to draw out the separate stages of the user’s experience before I transferred everything into the final high fidelity user experience map above. Other Projects Disco Giggle – Comedy Discovery Website 11th August 2015 Brilliant Basics 11th March 2015 Investec 9th March 2015 HTML Emails 21st February...
by amy | Mar 9, 2015 |
Investec My Involvement UX – Heuristic Evaluation Client Investec The problem Investec is an international specialist bank and asset manager, their site had a number of usability issues. The solution In collaboration with another UXer, we listed problems with the site. I then pulled these together into a presentation to highlight the main usability issues. Presentation Excerpts Here are a few of my slides from the presentation which was given to the client. Presentation Slide – Navigation Presentation Slide – More Navigation Presentation Slide – Sign up Form Other Projects Disco Giggle – Comedy Discovery Website 11th August 2015 Brilliant Basics 11th March 2015 Investec 9th March 2015 HTML Emails 21st February...
by amy | Feb 21, 2015 |
HTML Emails My Involvement Front End Development, Design Clients IPT, Halfords, Pedals, Others I have worked on a large number of HTML email marketing campaigns. I design emails in Adobe Photoshop and develop them in HTML, making sure they are cross platform compatible. Pedals KGB Deals Marks and Spencer Beatles Halfords Elton John Other Projects Disco Giggle – Comedy Discovery Website 11th August 2015 Brilliant Basics 11th March 2015 Investec 9th March 2015 HTML Emails 21st February...
